Purchasing Power

I recently purchased 2 new iPhones from Purchasing Power, and both phones came locked, making them unable to be added to my cellphone carrier. I was told to contact the carrier, and when they could not help, I was advised to contact Apple.

Both could not help me. I have purchased from Purchasing Power before many times and have never gone through the issues I have incurred. Both phones have been sent back, and 2 other phones were sent to me within the last 2 weeks. Same issues..

Although it states you are purchasing unlocked phones, that is not the case. Customer service is no help, and I will be sending, yet again, the phones back and getting a credit to my account.

It will be a long time before I purchase anything from Purchasing Power again. I hope this helps someone else before they decide to purchase any iPhone from them.

I been waiting for a whole week for someone to come get this damaged furniture so that I can move these boxes out my kitchen and dining room space and not mention its blocking my windows!!!

This is a fire hazard , very dangerous and difficult situation when trying to cook!!

Tomorrow is trash day, can I place this damage set in the trash ??

You all see by my address that I live in an apartment, its very small !!!

Im not sure why not one rep, lied to me, but 2 lied to me saying that the delivery people will pick up the damage item when dropping off the replacement, knowing that was not true, they delivery men stated they have never done that!!! Then when I called the rep lied again and said 5 days someone will call me!!!

Its now a weak !!!

I cant even open the replacement because I dont have the space.

This is wrong on so many levels and so unprofessional!!! Its nothing I can do with this damage item but put it out for trash pick up, however I dont want this to be on my bill under no fault of mine!!

This is A fire hazard for my children/family and I !!!

What happens if its put out for trash or outside due to safety reasons and someone steal it???

This not ok!!!

i received dozens of advertisements for this company. As a retired Government employee with a decent retirement that I have received since 2005 that is entirely verifiable, I decided to use them for a new mattress which I needed badly and an upgrade to a larger smart tv.

I went online to their simple application and filled it out and expected to receive my items in approx 2 weeks. After a week, I went in to verify date of delivery and found they needed additional information. When I called the customer service number, I was told they required a paycheck stub. I explained I was retired and do not receive any form of paycheck stub, my retirement is sent direct deposit to my bank.

I made it VERY clear I was indeed not employed, but was retired. I asked if a bank statement would be sufficient, and after being on a lengthy hold I was told no, I needed a letter from the retirement department verifying date of retirement and amount I received monthly. I had to call and order it and when I recieved it a week later and tried to send it in I found out they had cancelled my order! Back online believing I had all required documents I tried to reorder the mattress and tv I had ordered before only to find they were no longer available and I would have to make another selection.

After researching online AGAIN, I chose a different tv, and a different mattress and called the retirement department to change the amount to withhold monthly to the new amount as requested by the customer service employees at Purchasing Power. Now I had to wait again for my allotment amount to update and to receive yet another statement to that fact to complete my purchase. And now it gets better I have been dealing with this for over a month. Should not be this difficult according to the information you post on public websites.

After another week goes by I call in to PP to be sure everything has been recieved and try to get a date for delivery. Living in a rural area I know I had to be home for delivery. OMG! I am put on hold and when he comes back I am told FOR THE VERY FIRST TIME there is an amount you need to make to qualify did you determine how much you qualify for?

What??? I hate an amount shown on everything I read online of approx 5k, is that not correct? Assistor says, yes minimum qualifying income is 20k, and it appears you do not meet that amountSo what does that mean to me? I asked.

I'm sorry, we cannot help you. So, after talking to no less than 7 people at your company explaining over n over I do not get pay stubs because I am retired NOW you tell me I don't qualify??? Not one other person even said anything about income I receive, just asking over n over for documentation that I sent in not once but twice!! So NOW AFTER OVER 30 days OF TIME ON THE PHONE WITH THE RETIREMENT BOARD, withCALLS TO PURCHASING POWER, waiting for mail - I am told SORRY???

I have gone without a bed (no mattress) for over a month because of your incompetent employees. Because of how convenient this program seemed. I am 68 yrs old and I am more than mad! I fully intend to blowup your site on every social media site I can and better business bureau, consumer affair dept and inspector general dept.

since it is online. And now yet again I get to call and sit on hold so I can cancel my allotment I changed for you and start looking for a tv and mattress.

Your company and incompetently untrained employees are an embarrassment to you and anyone dealing with you. Thanks for the absolute worse shopping experience Ive had in all 68 yrs!