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My daughter bedframe had broken. I called purchasing power to see about getting a replacement. They told me they could not send me a replacement, and that I needed to call the manufacturer because I have a warranty with them. I called the manufacturer who stated they...
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1.0
#1184725
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I purchased a treamill in mid December, website showed available and in stock. Was supposed to receive the shipment on January 3. Sears delivery called to say it would be delayed until January 10. Got a call again to say would be delayed until February 3. Another call...
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2.1
I didn't like
  • No one shows any urgency to resolve
#1183420
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I have been a member of square trade for quite some time now and i have gotten less than good customer service however this year 2018 it has hit rock bottom, in 2015 I purchased a dryer feom PP and from the get go the item had a defect it was replaced however...
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1.0
Product
#1176448
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I have been trying now close to a month to get purchasing power to correct an issue with my account. Was told I needed to speak with their bankruptcy lawyer, whom I phoned several times and left numerous messages because she doesn’t answer her phone. When I contacted...
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1.0
I liked
  • Convience
I didn't like
  • Very poor customer service
  • Not following thur
  • Poor customer service
#1170073
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My experience has been the same as I am typing and has been going on for 3 day and a total of 10 hours on hold since Friday 1/5. They have also debited my account 109.26 and then again for 60.00 2 times, and will not credit what they took in error. Keep being told have...
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#1166320
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Purchasing Power - What no return for grinder for pet nails that don't work

Purchasing Power - What no return for grinder for pet nails that don't work
Ive been asking for a shipping lable to send my pet clipper grinder back for over a year i had two things to send back and only got one labal not 2 now they are saying i cant get a refund thats a bunch of crap i cant use something thats broke
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1165095
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Purchasing Power - Nitemare

Purchasing Power - Nitemare
Today my 4th furniture replacement arrived again ripped to shreds. I have been waiting since August.
#1160720
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I have used purchasing power for years. I was very impressed with the service, mailing time and never had any problems until about 6 months to a year. Don’t know what changed but your service has gone from bad to worst. 1. The turnaround time for mailing a product has...
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Anonymous
Danni414

Wow. My experience is nearly identical. Purchasing Power sucks.

#1156451
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I ordered my son speakers in November 2017.. they were sent to wrong address. Didn't receive them for over a month went thru 3 supervisor n none of them did what they said they were going to... then I placed an order on December 10,2017.. for my son a watch for...
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1.0
#1155899
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Contact Purchasing Power

Mailing Address:
Purchasing Power, LLC
1375 Peachtree St NE Ste 500
Atlanta, GA 30309-3109
Phone:
(888) 923-6236
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Purchasing Power Products and Services

This company is a nightmare! Just this month they tried to take double payments and tried taking a payment 11 days before it was due to start (payday...as this is a payroll deduction program). They charged me $26 for a return on that attempt which in turn put my bank...
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1.0
I didn't like
  • Horrible and scandalous
#1152214
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