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Here’s all conversation I had with purchasing power an there response they suck purchased a note 8 from purchasing Power Thur my job they deduct fund from my check every week I did approve this. I have bought a phone that is defective an doesn’t work . SquareTrade the warranty that is thru purchasing Power is paying 900 hundred for phone I paid 1300 an something like that so I will still have balance on phone an purchasing power will still be deducting that balance even thro they know phone doesn’t work .The phone that they purchased out of the United States that don’t work!So don’t ever purchase from them you will end with nothing an still have you pay check deducted .an now I receive refurbish phone that is getting hot as am sending this phone back an even tho they said they were giving 900 now they said only 720 that’s some crazy I will but all this in my face book an every other social media an let everyone at Kohls know what has happened to me an not to purchase from y’all Thur Kohls because if something don’t work will still owe purchasing power remaining balance so up set

Purchasing power

Hi Tina! Thank you for reaching out to us. Would you mind providing me with the email address associated with the account. Hi Tina! Unfortunately, the item falls outside of our 30 days return policy. We wouldn't be able to return the cellphone back. You would have to go through the warranty company to assist.

If you do get the reimbursement from the warranty company you do have the option to pay your balance if you would like. If not we will continue to deduct from your payroll.I do apologize for any inconvenience that this may have caused you, but unfortnantely it falls outside of the return policy. You still have a 1 year manufacturers warranty and you also have Squaretrade warranty. You don't have to accept the reimbursement that Squaretrade is offering you. You can request to have the phone replaced.

You can request to see if they have a new phone that they can send you.I can reach out to them to get more information regarding your request.Hi Tina! I definitely don't want you to feel as if you were robbed. When it comes to any reimbursement through warranty that is solely handle through warranty. If there is a balance left on the account we will still have to deducted to satisfy the balance. However, you don't have to take the reimbursement. I have reached out to the warranty company to see if they can send out a brand new phone for you, its not a guarantee because we don't know what their inventory regarding cellphones are, but I have asked for you.

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Telitha Sgb

Hello, I produce segments for WSBTV in Atlanta. I would like to speak with you regarding your issues with Purchasing Power.

Has your issue been resolved?

I can be reached at leah.dunn@***.com. Thanks!

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