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I have had very bad experiences with purchasing power, we all know they charge more than market value on top of the they cancelled the order with out letting you know..i order Michael kors bag for my daughter graduation present not knowing that my order cancelled , i...
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1.0
I didn't like
  • Are not being honest
  • Poor customer service
  • Customer service
#1046897
Reply to reviews
I purchased an item and immediately returned it, while ordering a different brand at the same time. Just now, 2 months later, 6 phone calls later, and 2 payments from my pay checks later..... I am advised the payments will not be refunded to me. The 5th phone call was...
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#1005446
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update. I posted on July 21st 2016 about a TV that arrived broken. They finally picked up the TV a month later (August). I was told by a supervisor it would be cancelled and taken care of and it was put on hold basically. Well December came and they started charging me...
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Anonymous
Sammy Lockett

I love Purchasing Power been with you guys for awhile now you guys are Great!!!!! But if I have to order another item and it is delivered by NON-STOP Delivery I will never ord...

Product
#984940
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Purchasing Power - Bad bad service

Purchasing Power
#1050883
1.2
Very rude people work there no one work there is on the same page even after you are paid off they keep takeing money out of your account i will never deal with this company ever in life its the worst company ever
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Delivery Service Review

Purchasing Power
#991500
3.3
Tv was initially delivered to wrong adress tho tv was in perfect condition they helped resolve the issue.
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Purchasing Power Shipping Service Review

Purchasing Power
#980589
Ordered basketball goal for my children 11/26, but after 3 weeks nothing came. Called and called and could get no answer where it was ( but of course I had to adjust payments so I am paying for it) to This day 12/27 I can't get answer where it is and can't get them to cancel it. Just keep getting the run around. I am so pissed right now
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Purchasing Power Customer Care Review

Purchasing Power
#974125
The worse ever!!!!! I was on hold for ove 50 minutes. The sale person didn't know what to look for!!!! Pissed off
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Looked at my account on December 28, 2016 and saw a negative 400 odd dollars in my spending limit. Called purchasing power and was told that the computer generates an increase or decrease at the end of every year. I have been with purchasing power for 9 years and this...
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Anonymous
Anonymous

This same exact thing has happened to me with Purchasing Power. I've been a member for 4 years and have always paid on time especially since those payments are deducted from m...

4.0
I liked
  • Fast delivery
  • Convience
I didn't like
  • Customer service can really never answer your questions
  • Taking to long to resolve issue
  • Not following thur
#981214
Reply to reviews
was sent the wrong computer and the spec where wrong called to complain and got the run around. was told to email them the spec to the computer that I had but twice was giving undeliverable email addresses. called several more time and was told that they could replace...
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1.8
#978069
Reply to reviews
This is a pretty impressive scam! They take deposits with no intention of fulfilling the order. And when you speak to customer service they are under no obligation to inform you your order was cancelled. Any refund only occurs IF you call them and request it. I spent...
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2.2
#973676
Reply to reviews
I ordered a sofa in August and as of the end of October it never arrived. After two months of calls trying to confirm delivery with no success, I cancelled the order. It took me five calls to get the order cancelled because all the reps I spoke to said a supervisor had...
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1.9
I liked
  • Convenience idea
I didn't like
  • Lack of honesty
  • Poor customer service
#971973
Reply to reviews
Placed an order, 10 minutes later went to cancel it and the system wouldn't allow it saying its processed, what in ten minutes the computer was processed and shipped I don't think so! called them and they confirmed the item had NOT shipped yet but I cant cancel and I...
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1.3
I didn't like
  • Very poor customer service
  • Taking to long to resolve issue
#963371
Reply to reviews
Ordered a new couch over 3 months ago. Upon delivery we noticed the couch had extensive damage (from manufacturer). They scheduled a pick up and followed through approximately 1 week later. Purchasing Power agreed to send out a new couch. 3 weeks later the new couch...
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Product
I didn't like
  • Customer service
#944005
Reply to reviews
I ordered a SUP paddleboard back in June and used once and had to return for defects. Well I sent back 1st week in July gave fair amount of time for replacement well it did not come. I have made 10 phone calls to 10 different people and not one could get it resolved....
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I liked
  • Convience
I didn't like
  • Taking to long to resolve issue
  • Are not being honest
  • Not following thur
#927948
Reply to reviews